Help Center - Ultimate Gaming Advantage

How Can We Help You?

Browse through our help categories to find the information you need.

Getting Started

Learn how to install and set up Aegis Clash for the first time.

Account & Billing

Manage your account, subscription, and payment information.

Troubleshooting

Resolve common issues and errors with our troubleshooting guides.

Features & Usage

Learn how to use all the features and get the most out of Aegis Clash.

Security & Privacy

Learn about our security measures and how we protect your privacy.

Updates & News

Stay informed about the latest updates, features, and news.

Frequently Asked Questions

Find answers to the most common questions about Aegis Clash.

Getting Started

How do I install Aegis Clash?

After purchasing Aegis Clash, you'll receive a download link. Simply download the installer, run it, and follow the on-screen instructions. The installation process is straightforward and should take less than 5 minutes.

What are the system requirements?

Aegis Clash requires Windows 7/8/10/11 (64-bit), at least 4GB RAM, and 200MB of free disk space. For optimal performance, we recommend Windows 10/11, 8GB RAM, and an SSD. Check our Features page for detailed system requirements.

How do I activate my license?

After installation, launch Aegis Clash and you'll be prompted to enter your license key. Enter the key you received in your purchase confirmation email and click Activate. Your license will be verified online and activated immediately.

Account & Billing

How do I manage my subscription?

You can manage your subscription through your account dashboard. Log in to your account, go to Subscription, and you'll find options to upgrade, downgrade, or cancel your subscription.

What payment methods do you accept?

We accept credit/debit cards (Visa, Mastercard), PayPal, and cryptocurrencies (Bitcoin, Ethereum). All payments are processed securely through our payment partners.

Do you offer refunds?

Yes, we offer a 24-hour money-back guarantee if you're not satisfied with our service. After this period, refunds are considered on a case-by-case basis. Contact our support team for assistance.

Troubleshooting

Aegis Clash won't launch, what should I do?

First, ensure your system meets the minimum requirements. Try running the application as administrator. If that doesn't work, try reinstalling the application. If the issue persists, contact our support team with details about your system.

I'm experiencing crashes or freezes

Make sure you have the latest version of Aegis Clash installed. Close any unnecessary applications running in the background. If the issue continues, try updating your graphics drivers and DirectX. You can also check our troubleshooting guide for specific error messages.

My license key isn't working

Ensure you're entering the key exactly as it appears in your purchase confirmation email, including any dashes. Check that your internet connection is active, as license verification requires an online connection. If you still have issues, contact our support team.

Can't find what you're looking for?

Contact Support